不是，我們只是交還收費電視廣播服務牌照並會在6月1號起終止傳送收費電視訊號，有線寬頻集團的其他業務包括但不限於寬頻通訊、電話服務、網絡建設、流動通訊等業務仍會如常繼續營運

No, after the handover of the Pay TV license, CABLE TV will continue to operate its other businesses as usual including but not limited to telecommunications (broadband, telephony and mobile services and network construction.

不會，免費頻道香港國際財經台(Ch.76)/ HOY TV(Ch.77)/ HOY資訊台 (Ch.78)會如常為您提供精彩節目。

No, our three free-to-air channels, namely HKIBC(Ch.76)/ HOY TV(Ch.77)/ HOY Infotainment (Ch.78) will continue to provide our viewers with diverse entertainment and news and infotainment programmes as usual.

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你可登記有線18寶服務繼續收看由有線18台專業團隊製作的一系列賽馬節目及賽馬直播，登記詳情請瀏覽: https://ch18.i-cable.com/ 

Thank you for your support. You can still watch our Horse Racing live or related programmes in CH18 Set Top Box Service. 

For details, please visit https://ch18.i-cable.com/ 

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有線新聞部會繼續營運為香港廣大市民服務，你可以下載“有線新聞” 應用程式或者到 www.i-cable.com 繼續睇有線新聞及財經內容，詳情請參閱「平台資訊」。

Our News Department will continue to provide professional local, international and finance news to our audience. You may download our Cable News App or visit www.i-cable.com to watch our news and finance programmes. For details, please visit “Other platform”. You may also watch news and infotainment programmes on HOY Infotainment (Ch. 78).

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不需要，你的電視服務將會於6月1日自動終止，你無需遞交任何終止服務文件。

You are not required to submit any application. Your Pay TV service will be automatically terminated on 1 June 2023.

需要，用戶需要於完約前30日遞交終止服務通知我們，如我們於服務到期前沒有收到閣下提交的終止服務申請, 我們將以基本月費按月提供服務給閣下至2023年5月31日。
關於終止服務申請, 用戶可瀏覽此網頁的「帳戶資料」頁面，然後登入有線用戶網上服務中心處理相關程序。你亦可致電客戶服務熱線1832821與我們的客戶服務主任處理相關事宜。

If you would like to continue watching CABLE TV until 31 May, 2023, you are not required to submit termination application.   If you would like to terminate earlier before 31 May, 2023, you are required to submit termination application 30 days in advance.  If we do not receive your application after your contract end date, we will continue to provide service in month-to-month basis at regular rate until 31 May 2023. You may visit “Customer profile" page and login to our platform to submit termination application. You may also call our CS hotline 1832821 for related issue.

需要，如你希望於5月31日前終止服務，你需要遞交終止服務通知書並給予我們30天通知期；如果你選擇繼續使用服務至6月1日, 則不需要遞交任何終止服務文件。

If you want to terminate your service on or before 31 May 2023, you are required to submit termination application 30 days in advance. If you continue to use our service until 1 June 2023, no termination application is needed.  The Pay TV service will be automatically terminated on 1 June 2023.

不需要，你的收費電視服務將會於6月1日自動終止，你無需遞交任何終止收費電視服務的文件，而其他服務則如常提供不受影響。

You are not required to submit any application. Your pay TV service will be auto terminated on 1 June. Other services remain unchanged.

需要，用戶需要於完約前30日遞交終止服務通知給我們。如我們於服務到期前沒有收到閣下提交的終止服務申請，我們將以基本月費按月提供服務, 而收費電視服務則會於2023年6月1日自動終止。
關於終止服務申請, 用戶可瀏覽此網頁的「帳戶資料」頁面，然後登入有線用戶網上服務中心處理相關程序，或致電客戶服務熱線1832821與我們的客戶服務主任聯絡。

Yes, you are required to submit termination application 30 days in advance. If we do not receive your application after your contract end date, we will continue to provide service(s) in month-to-month basis at regular rate until 31 May 2023. You may visit “Customer profile" page and login to our platform to submit termination application. You may also call our CS hotline 1832821 for related issue.

你的按金會於完約後或2023年5月31日後 [扣除欠費(如有)] 90天內寄回支票。 如你是綜合服務用戶（即簽約時連同其他服務如家居電話、家居寬頻、流動通訊等)，按金會保存至你所有服務(包括:寬頻、家居電話及流動電訊) 完約後 [扣除欠費(如有)] 90天內寄回支票。

Your deposit [after deducting the service fee in arrears (if any)] will be posted to your mailing address by cheque within 90 days after your contract end date or 31 May 2023. If you are Combo Service subscriber (subscribing other services like HomeLine , Broadband or Mobile service), the deposit [after deducting the service fee in arrears (if any)] will be returned to you by post within 90 days after all your subscribed service terminated.

你還會於截數日後收到最後一期賬單，月費會按比例收取至5月31日，如5月31日後賬戶仍有結餘，我們將會退回給用戶。（如用戶是綜合服務用戶，結餘將會用作繳付其他服務之月費）。

Yes, you will still receive your final bill after your billing cycle ends. The monthly fee will be prorated up to May 31. If there is any outstanding balance on your account after May 31, we will issue a refund to you. (For combo service subscribers, any remaining balance will be used to offset service fee for other services.)

不需要，屆時您並不需要退回有線電視解碼器、遙控器、變壓器及相關儀器；但如果你希望歸還相關儀器，你可以將儀器交還至我們的回收站，詳情請參閱「技術支援 – 交還器材」頁面

You are not required to return the equipment. You may dispose the equipment on your own by following the relevant government authorities’ guidelines for electronic waste disposal.  If you would like to return us the related equipments, you can return the equipments to our Collection Centres.  Details please see the page of “Technical Supports - Return equipment”.

放心，我們不會收取「不退還有線電視儀器費用」。

No, penalty of non-return equipment will not be charged.

可以，用戶可致電客戶服務熱線1832821預約相關安排(需收取相關費用)。詳情請參閱「技術支援 – 交還器材」頁面。

Yes, you may call 1832821 to make appointment for our technicians to visit (relevant fee will be charged), details please see “Technical Supports - Return equipment”.

我們會於客戶的有線電視服務終止日後與閣下聯絡安排上門回收有線電視服務解碼器及相關儀器(例如: 碟型天線)，敬請注意。

Upon the end of your service, our representative will contact you to arrange a door-to-door collection of your Set-Top-Box and related equipments (e.g. Dish Antenna).

你可以自行處理未退還之配件, 不需要再次去到回收站退還，而且並不會收取「不退還有線電視儀器費用」。

No, you can handle the disposal of the unreturned accessories, and no penalty of non-return equipment will be charged.

用戶可到「技術支援」版面，根據機頂盒型號觀看教學了解如何簡易移除安裝機頂盒及自行接駁天線。如用戶於過程中遇到任何困難，歡迎致電客戶服務熱線1832821查詢，我們的客戶服務主任會全力協助。

You may refer to the DIY tutorial video based on your existing model of set-top-box in the page of “Technical Supports”. If you encounter any difficulties during the dismantling, you are welcome to call our customer service hotline 1832821 for any inquires, our representative will provide full support during the process.

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技術人員安裝服務時的接駁方法不會影響你收看免費電視頻道，所以無需還原／重新轉駁天線系統。

The installation from our technicians does not affect your connection of your antenna. Therefore no restoration action is needed.

可以，你可以致電客戶服務熱線1832821預約相關安排(需收取相關費用)。詳情請參閱「技術支援 – 交還器材」頁面。

Yes, you may call 1832821 to appoint our technicians to visit (relevant fee will be charged), details please visit “Technical Support - Return equipment”

不需要，其他儀器不需重新安裝。

No, there is no need for other equipments to be dismantle/re-install.

我們會於客戶的有線電視服務終止日後與閣下聯絡安排上門回收有線電視服務解碼器及相關儀器(e.g. 碟型天線)，敬請注意。

Upon our service end date, our representative will contact you to arrange a door-to-door collection of your Set-Top-Box and related equipments (e.g. Dish Antenna).

你提及的APP是「i-CABLE流動版」，並會於2023年5月31日起停止服務。其後你可以在HOYTV的電視頻道、網站及應用程式收睇更多精彩節目包括劇集、綜藝、新聞、財經、體育及娛樂節目。

i-CABLE Mobile App will be continued to operate until 31 May 2023.  You may continue to watch the drama, entertainment, sports, news or finance programmes on HOYTV.  For details, please visit “Other platform”.